samedi 16 mai 2015

Clear Understanding Of The Marketing Automation Systems

By Tammie Caldwell


When talking of marketing automation, one normally refers to software platforms and technologies that are geared towards assisting the marketing teams and the organizations at large increase their effectiveness in promoting their products in various online platforms. Products may be promoted by email, through websites and social media platforms. The platforms take over repetitive online functions from being operated by human beings. They require a command that triggers action when the required task is achieved online hence the importance of the Marketing Automation systems.

The marketing department and other marketing employees just specify the criteria the kind of outcome that they want for certain processes and tasks. The software interprets them, stores them, and executes the task as instructed. This reduces human error and increases efficiency. Nowadays Marketing automations includes analytical tools to anise some factors in that touch on the expected result. Most of these platforms are hosted on cloud and thus there no need for the client to install any software.

Marketing automation comes in three distinct categories, The first is all about collecting relevant information from interactions with the prospects. Marketers refer this as marketing intelligence. The software is used to track visitor behavior online by use of codes. It tracks people interested on company products in the website, social media, and those emailed by the sales team. It also measures the intent to buy.

Examples of tracking includes recording the link that was clicked in an email, search terms that visitors used to access a website, a forum thread that was followed or a social media group that has so many followers. Buyer behavior can be tracked by use of such links for a product x. This feedback helps the retailing team develop programs that are in line with the interests of the prospects.

Developments have also brought platforms with the sole aim of moving prospects down the sales funnel. Normal visitors are guides slowly until they are hot customers in waiting. The software scores the prospects in the normal interaction with the online presence of the brand and help nurture their interest until they are ready to buy.

Depending on the client that your company is targeting, you are going to use one of these sales cycles. You may use B2B (Business-to-Business), B2C (Business-to-Customer) or if targeting the government, B2G (Business-to-Government). The platforms are a perfect example how a structured business process can be intermingled with email marketing to chase the right, qualified prospects.

There are workflow automation programs whose main work is to ensure that the internal retailing processes are automated. It is common feature to find internal sales processes delay goals that could have been achieved earlier. These processes may be internal collaboration, budgeting, planning, and coming up with the retailing calendar. The programs take charge of all internal marketing functions.

A CRM administrator is needed to set up a series of rules so as to trigger internal processes and marketing professionals to do their work. For example, send email campaigns, letters and design relevant files. Marketing becomes easier when human effort is not required in most of those processes.




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