Most people will not argue that the number one benefit of choosing a third-party support provider over a vendor is the lower cost. Vendors typically charge a much higher price for the same or comparable service offered by a third-party alternative. But, cost isn't the only reason you should consider other options - the second best reason is almost as compelling as the first.
Vendors will often stop offering support on products that are still functioning in the network and have many good years left in them. Opting for third-party support will save you time and money if the vendor decides it is time to phase out service on products, like hardware, you have purchased.
The hardware available today is designed to last a very long time without needing to be replaced. But, vendors regularly discontinue service on these types of products, forcing companies to spend money on costly and unnecessary upgrades. This puts businesses in an never-ending buy-support-retire cycle that wastes valuable IT investment dollars, as well as perfectly good equipment.
Free yourself from this vicious cycle by choosing a third-party provider who can offer support services on hardware long after the vendor has stopped. This decision will not only save money on your service agreement, but will continue to cut costs if you need to add or replace items that are part of your current systems. This is possible because third-party providers will stock up on products right before they are discontinued so they are available to you at a low price if you ever need them.
Third-party support providers are a great solution for any business that wants to stop spending money on unnecessary IT upgrades so they can use it to invest in new revenue producing initiatives. If this is you, it is time to stop throwing away usable products and consider your third-party support options.
Vendors will often stop offering support on products that are still functioning in the network and have many good years left in them. Opting for third-party support will save you time and money if the vendor decides it is time to phase out service on products, like hardware, you have purchased.
The hardware available today is designed to last a very long time without needing to be replaced. But, vendors regularly discontinue service on these types of products, forcing companies to spend money on costly and unnecessary upgrades. This puts businesses in an never-ending buy-support-retire cycle that wastes valuable IT investment dollars, as well as perfectly good equipment.
Free yourself from this vicious cycle by choosing a third-party provider who can offer support services on hardware long after the vendor has stopped. This decision will not only save money on your service agreement, but will continue to cut costs if you need to add or replace items that are part of your current systems. This is possible because third-party providers will stock up on products right before they are discontinued so they are available to you at a low price if you ever need them.
Third-party support providers are a great solution for any business that wants to stop spending money on unnecessary IT upgrades so they can use it to invest in new revenue producing initiatives. If this is you, it is time to stop throwing away usable products and consider your third-party support options.
About the Author:
Joseph B. Kappernick specializes in helping Fortune 500 companies save money. He recommends that you visit NPI to learn more about IT expense reduction consulting service consulting
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